Refund & Cancellation Policy
Effective Date: August 24, 2026
Thank you for shopping at GlowFinder Store (www.Glowfinder.store). We want you to have a smooth and satisfactory shopping experience. Please read the following policy carefully before placing an order.
1. Order Cancellation
Customers may request cancellation of an order before it has been shipped.
To request cancellation, please contact us as soon as possible at 9888335557.
Once an order has been shipped, cancellation may no longer be possible. In such cases, the customer may be required to follow the applicable return policy.
2. Returns
We accept returns for eligible products subject to the following conditions:
The return request must be made within 7 days of delivery.
The product must be unused, unworn, and in its original condition.
The original packaging, tags, accessories, and invoices should be retained where applicable.
Products that have been damaged, altered, used, or returned without their original packaging may not be eligible for return.
Certain products may be non-returnable due to hygiene, safety, customization, or other product-specific restrictions.
Please contact 9888335557 to request a return and provide your order details and reason for the return.
3. Damaged, Defective, or Incorrect Products
If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.
We may request photographs or videos of the product and packaging to verify the issue. After verification, GlowFinder Store may offer a replacement, return, or refund, depending on the circumstances and product availability.
4. Refunds
Once a returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will generally be processed to the original payment method. The time taken for the amount to appear in your account may depend on your bank, payment provider, or card issuer.
If a refund is issued because of a cancellation, defective product, incorrect product, or other eligible reason, the applicable refund amount will be communicated to the customer.
5. Return Shipping
For returns caused by a defective, damaged, or incorrect product, GlowFinder Store may arrange or reimburse return shipping, subject to verification.
For returns requested for other reasons, the customer may be responsible for applicable return shipping charges.
6. Non-Returnable Items
Products that are specifically marked as non-returnable on the product page or products that cannot reasonably be resold for hygiene or safety reasons may not be eligible for return or refund.
7. Refund Exceptions
A refund may be refused where:
The return request is made after the applicable return period.
The product has been used, damaged, altered, or washed.
Original packaging, tags, accessories, or other required items are missing.
The customer is unable to provide sufficient order information.
The product is specifically identified as non-returnable.
8. Contact Us
For cancellations, returns, refunds, damaged products, or other order-related concerns, please contact:
GlowFinder Store
Website: www.Glowfinder.store
Phone: 9888335557
By placing an order on GlowFinder Store, you acknowledge that you have read and understood this Refund & Cancellation Policy.
GlowFinder Store reserves the right to update or modify this policy when necessary. Any updated policy will be published on the website.